Stage 7 – In use
(RIBA) Stage 7 – In use is an ongoing phase that we engage in with our customers. We set up processes and resources that guarantee our responsiveness and service towards our customers throughout the lifetime of our installations and beyond.
In order to guarantee safe and optimal use of our installations, upon handover, HAAGEN provides the following deliverables:
Deliverables of (RIBA) Stage 7:
- Remote System Intervention and On-line Support
- Preventive and Corrective Maintenance of the installations, as per selected Service Agreement (if any)
- Refreshed training sessions (recommended)
- Regular System Performance Surveys to collect feedback for R&D and future-proof updates to your system